Privacy Policy

Welcome to Milo, an interactive learning platform by AI Prods. Your privacy is important to us, and we are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information, as well as your rights.

1. Data We Collect

To provide and enhance Milo's experience, we collect the following data:

Type	Details	Examples
Account Information	Personal data required for account creation and management.	Email, Name, Class Level
Progress & Engagement	Tracks learning progress and interactions.	Courses completed, scores, badges
Device & Technical Data	Technical information to improve platform performance.	Cookies, IP Address, Device Type

See our Cookie Policy for more details.

2. How We Use Your Data

We use your data to:

Create and manage accounts.
Deliver personalized learning experiences.
Track learning progress and badges.
Analyze usage for platform improvements.
Send updates (you can opt out anytime).
All analytics data is anonymized or aggregated to protect your identity.

3. Sharing Your Data

We do not sell or trade your data. Your data is only shared under the following conditions:

With Service Providers: Trusted partners who help operate our platform under strict confidentiality.
Legal Requirements: When necessary to comply with laws or protect rights.

4. Data Security

We protect your data with:

Encryption – Secure data transmission and storage.
Access Control – Only authorized personnel can access sensitive data.
Ongoing Monitoring – Regular security checks to prevent breaches.

5. Data Retention

We retain data only as long as necessary to provide Milo services. Unused data is either deleted or anonymized in line with our retention policies.

6. Children’s Privacy

Milo is designed for students of all ages. For users under 13 (where applicable), we comply with laws like COPPA by obtaining parental consent.

Parents or guardians can contact us to review or delete their child’s data.

7. Your Rights

Depending on your location, you may have rights to:

Access – Request a copy of your data.
Correct – Fix inaccuracies.
Delete – Request data removal.
Restrict – Limit how we process your data.
Withdraw Consent – Stop the use of data processed based on consent.

To exercise these rights, contact us at [insert email].

8. Cookies & Tracking

Milo uses cookies to:

Enhance user experience.
Analyze usage patterns.
Improve platform performance.

For more details, visit our Cookie Policy.

9. International Data Transfers

If your data is transferred internationally, we ensure safeguards align with relevant data protection laws.

10. Policy Updates

This policy may be periodically updated to reflect new practices or legal changes. The latest version will always be available here.

11. Contact Us

For questions or concerns about this policy, please reach out:

Email: [insert contact email]
Address: [insert business address]